Support FAQ
Self-service tips and Frequently Asked Questions from our clients
- Remote Editorial Setup for New Jump Users
- Remote Editorial Setup for Previous Jump Users
- Pan & Zoom Issues
- How do I unlock my screen?
- How do I change my Command and Control Keys?
- How do I get the Function keys to work with Avid?
- Why don't my video/audio effects play?
- Why won't my bins save, or why does the save error out?
- Do you have a way to host screenings with multiple users?