General

Support FAQ

• Remote Editorial Setup for New Jump Users
• Remote Editorial Setup for Previous Jump Users
• Pan & Zoom Issues
• How do I unlock my screen?
• How do I change my Command and Control Keys?
• How do I get the Function keys to work with Avid?

See all 9 articles

Downloads & Documentation

• MAX Post Handbook
• AE Locking Guide
• MAX Post Field Guide
• MAX Post Tape Log

Hours of Operation

• Remote Support Available: Mon-Fri 6a-3a, S/S 7a-6p
• Front Desk Hours: M-F 9a-6p
• After-Hours Deliveries/Pickups: Mon-Fri 6p-3a